Software Engineer (2nd Line Support)
Nov 2024 – Present
SWISSLOG AG 
Advanced technical support via Salesforce, crafting clear solutions and comprehensive documentation • Remote troubleshooting across diverse VPN architectures using RDP, VNC, SSH, Citrix, TeamViewer, Cisco & PaloAlto • Deep expertise in Siemens S7, TIA Portal, VMware, SICK plus industrial protocols (Profinet, Profibus, Modbus, Ethernet)
Service Engineer
Jul 2021 – Oct 2024
42TECHNOLOGY AG 
End-to-end planning, maintenance & commissioning of CHP systems • PLC programming for pumps, motors and energy management • Profibus/Profinet/Modbus integration, renewable energy expertise (PV, battery storage)
Automation Engineer
Jun 2020 – Jun 2021
TESLA AUTOMATION GMBH 
Project coordination, workforce planning for production lines & special machinery • Quality control, defect analysis, manufacturing standards implementation • PLC commissioning with Siemens platforms, servo/stepper motors, VFDs
Automation Specialist
Jul 2015 – May 2020
HELDELE AUTOMATION GMBH 
Project leadership support, technical docs & small-project planning • Material procurement and vendor collaboration • Control panel construction, robotics field installation, conveyor systems & commissioning
Electrical Engineering Specialist
Jul 2012 – Jun 2015
JOHNSON CONTROLS GMBH 
Repair & modernization of complex installations (motors, pumps, lighting, KNX, DALI) • Production line rewiring and technical execution • Control panel builds, smart-building & energy management know-how
Electrical Technician
Jun 2010 – Jun 2012
INPRO ELECTRIC GMBH 
Robotics integration for KUKA, ABB, FANUC, Mitsubishi, Allen Bradley • Commissioning & optimization of robot cells • International automotive projects, wiring & mechanical assembly (cable trays, brackets)